Services & Pricing

What we help with

• Finding your way around shopping and everyday apps
• Safe sign-in and password-reset guidance (we never ask for your password)
• Understanding how a retailer’s tracking, return and refund steps generally work
• Phone, tablet and computer settings, updates and app installs
• Checking whether a text, email or delivery notice is a scam

What we do not do

• We do not issue refunds or replacements, and we cannot change any retailer’s decision.
• We have no access to any retailer’s systems or to your accounts with them.
• We never ask for your password, one-time codes or full card number.

Pricing

Call 1-888-891-0609 to ask about pricing. Any fee is explained and agreed with you before paid work begins.